Our Culture

Like most of our clients, ContinuIT is a small business. Our growth and success is tied directly to that of our clients, and as such we are committed to providing the highest quality service to all of our clients (both large and small). Before taking on new small business clients, we like to spend some time with you, to understand your needs and ensure that our IT services are a good fit for your business. We're looking to build ongoing, lasting partnerships with our clients, not just sell products and services.

Our core values:

•  Honesty
•  Integrity
•  Respect

We bring years of enterprise skills and knowledge to the small business arena and translate that experience into services and solutions that are relevant for small businesses. We understand the dynamic nature of small businesses and can help you prioritise your IT investments to ensure that you're getting the greatest possible "bang for your buck".

At ContinuIT we pride ourselves on our high standards, morals and ethics - always putting our clients' interests first. We are also a family friendly company and understand the importance of having a good work-life balance. We're interested in working with clients that share our philosophy.

Our commitment to clients is simple:

• Your interests will always come before ours.
  
  We enjoy what we do and take great pride in seeing people's dreams become reality. We genuinely care about our clients' success and will always ensure that every interaction you have with us reinforces our commitment to achieving your goals. Every solution that we provide will be accompanied by full and comprehensive documentation - giving you the confidence to move forward with the knowledge that your investment is protected.
   
• The truth, the whole truth and nothing but the truth.
  
  ContinuIT will be forthright and honest in every transaction. We believe that decisions should be based on facts and professional analysis of all available data. We understand that many of our clients won't have technical skills, so when we make a recommendation or present a solution, we will take the time to explain (and/or document) how we came to a conclusion. This gives our clients confidence in their decision making. We will also identify any risk factors up-front.
   
• Warranty on Services.
  
  Our work says everything about us! ContinuIT provide 60 days free support for all our products and services. In the unlikely event that a configuration or administrative fault should arise within the first 60 days of a change or implementation, we will rectify the problem at no cost to the client.
   
• Confidentiality.
  
  ContinuIT complies fully to all state and federal laws regarding your right to privacy and confidentially. We will never disclose details about our clients or any engagements, without prior written consent from the client.
   
• The bottom line.
  
  We understand that you want value for money and will always strive to present you with solutions that deliver the best outcome for the lowest cost - even if it means less for us. We want to build a lasting relationship with our clients based on mutual trust and respect.